Accor is investing in the training and development of young Indigenous people through a new hotel-based training program that aims to provide pathways to careers in the industry.
The Accor Indigenous Hotel Traineeship, which launched on Monday April 22, is a full-time 12-month traineeship that covers numerous aspects of hotel operations, with theoretical components delivered by TAFE Queensland.
Upon completion, trainees will earn a Certificate III in Hospitality Operations.
Designed in collaboration with various community and higher education partners, including Yugambeh Regional Aboriginal Corporation Alliance and Busy@Work, the traineeship is aimed at individuals aged 17-25 years, with a keen interest in pursuing a career in hotels.
“Our Indigenous Hotel Traineeship is the culmination of significant dedication and support,” said Accor Pacific Chief Operating Officer PM&E, Adrian Williams.
“Our commitment to this program goes beyond training and education, it’s a labour of love.
“We offer our trainees infinite avenues for career development and growth, a culture of inclusivity that is open to all, and open pathways to travel and work around the world, while respecting and valuing individual personalities.
“Through this new traineeship program, we know we’ll secure incredible talent who will enjoy a rewarding career with Accor.”
Split into three four-month departmental block rotations in food and beverage, housekeeping, and front office, the traineeship offers both classroom instruction and practical experience.
Training is already underway with the inaugural group, hailing from South East Queensland, specifically the Gold Coast and Brisbane regions.
Accor plans to expand the program across Australia from next year.
The traineeship program forms part of Accor’s nation-leading Indigenous Careers Program, which has placed more than 2,500 Aboriginal and/or Torres Strait Islander team members into positions at Accor since its inception in 2015.
Accor reports a growing desire among its Indigenous team members to attain leadership roles in recent years and has established strategic partnerships and dedicated talent development initiatives to support talent development, including through scholarships for tertiary education, leadership programs, and the appointment of Indigenous hotel general managers.
“This focus on personal capability development and pathways to leadership ensures Accor Indigenous team members have opportunities to grow and build meaningful careers over the long term,” Williams said.
In New Zealand, Accor has introduced a nine-month pilot training initiative to enhance career opportunities for young Māori that it intends to expand across the country.
The Tangata Whenua Program offers comprehensive mentoring and educational assistance, provided jointly by Accor and Queenstown Resort College. To date, the program has placed three participants in various departments, such as housekeeping, front office, and food and beverage, at Mercure Queenstown and Novotel Auckland Airport.