In-room technology leader Foxtel is continuing to invest in its sought-after Business iQ platform, with the upcoming launch of a new user interface (UI) set to transform the guest engagement experience.
A leading guest engagement and upsell platform with a vast entertainment library including live TV, On Demand and casting, Foxtel’s Business iQ provides entertainment, information and the ability to transact, to guests from the comfort of their rooms.
The new dynamic layout is designed to offer convenience and easy navigation, with the system easily customised to fit each hotel’s needs.
Having signed over 500 hotels to Business iQ, and installed the platform in over 200 properties last year, demand is high. And for all existing Business iQ subscribers, the system will easily transition to the new version, at no additional cost.
Foxtel Business National Manager – Accommodation, Scott Wiedemann, said the new-look Business iQ will take the experience to another level.
“The main feature of the 2024 upgrade is a stylish and modern user interface that elevates Business iQ far superior to all competitor sets throughout Australia,” said Wiedemann.
“Our investments in this space are unmatched. And the best part is, that it is complimentary to all existing subscribers.”
Alongside an improved user experience, the interactive platform will assist hotels in increasing revenue through direct bookings, real-time promotions, on-screen advertising and personalised messaging.
All of which is delivered with superior intelligent functions and remote cloud management to keep Business iQ ‘best in class’, according to Wiedemann.
“The interactive new UI design will boost engagement with your guests and increase revenue generating opportunities and direct future bookings,” he said.
“If hotels are truly wanting to enhance guest’s in-room experience, Business iQ is the perfect technology to achieve it with.”
Among the features of the new upgrade is a bespoke digital concierge through which guests can find information about hotel services, make bookings and tranactions, be shown bespoke advertisements and promotional content (from the hotel) , and much more, giving guests everything they want, all in one place.
Furthermore, as a cloud management platform, Business iQ is designed to run itself, requiring no operational maintenance by hotel staff.
The platform will continue to evolve with seamless over-the-air updates to ensure hoteliers and guests experience a consistently high standard as time goes on.
To find out more information about Foxtel’s Business iQ platform, visit foxtel.com.au/biq or call 1300 760 347.