Located in the heart of Southbank, Melbourne, The Oakwood Premier is a luxury hybrid hotel consisting of 392 hotel rooms and serviced apartments, along with co-working space, boardrooms, bars, lounges, fine dining restaurant, and Technogym. With a high standard of service on offer, The Oakwood Premier is leveraging advances in security and access technology in order to help them achieve their mission in the most efficient and effective way possible.

The technology in question is the Salto Space smart access control solution; a highly future proof solution for hospitality, consisting of online electronic locks, all controlled from a central software. The solution fully integrates with property management systems, enabling access needs to be managed swiftly, remotely, and securely.

With the system, The Oakwood Premier has been able to free up time spent on administrative tasks, enabling a greater focus on service. The system has also streamlined check-in processes and delighted guests with its stylish simplicity.

Mathias Waas, General Manager of the Oakwood Premier, explains how the system improves the guest experience:

“The Salto system really enhances the guest experience. Guests arrive in our beautiful, well-designed lobby to a warm welcome from our staff, and quickly and efficiently receive their personalised keycard. That single card gives them access to the lift to their floor, their room or apartment, and shared facilities like the gym and co-working space. When they use a bookable area, such as a boardroom, their card is programmed to give them access for the time they have booked.”

There are 730 doors and access points across the 42 floors of The Oakwood Premier building, including rooms and apartments, lifts, meeting rooms, Technogym, and kitchen and office back of house areas.

Richard Hadley, the hotel’s Security Manager, explains how Salto helps run the back of house too:

“Staff each have their own keycard for access to only the areas they need. We can group them by role – so, for example, kitchen staff, but not office staff, can access the kitchen, and housekeeping can access rooms and apartments. I can create zones within the building, and workgroups for staff. I can give contractors access to specific areas if work needs to be done, and revoke it instantly when the job is over.”

Of course, it also comes back to the ever-important guest experience.

We’ve had really positive feedback from guests”, says Mathias. “They love the modern, technological approach, and how it makes moving around the hotel so easy. But they also comment on how stylish it looks and how it adds to the luxury atmosphere of the building.”

The Oakwood Premier Melbourne brings a slice of luxury to Melbourne’s Southbank development, and the Salto smart access system plays an important role in helping the standout venue achieve its mission of being a luxury “home away from home”.

Salto can help your establishment thrive. Contact Tanel Paabo today at: t.paabo@saltosystems.com or +61 456 909 424

Learn more at https://saltosystems.com/en/industries/hospitality-solution/